Privacy Policy
NoirBlanc Interiors ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or use our online platform and services related to custom interior design, space planning, furniture selection, lighting design, color consultation, and renovation project management. We comply with the General Data Protection Regulation (GDPR) and applicable data protection laws to ensure your information is handled responsibly.
1. Information We Collect
We may collect and process the following categories of personal data:
- Contact information such as name, postal address, email address, and phone number
- Demographic information such as age, gender, and preferences related to design services
- Project details and requirements you provide to facilitate personalized service delivery
- Payment information necessary for invoicing and transactions
- Technical data including IP address, browser type, and device information through cookies and similar technologies
- Communications data when you correspond with us by any means
2. How We Use Your Information
Your personal data is used to:
- Provide, personalize, and improve our interior design and related services
- Manage your account and respond to inquiries and requests
- Process payments and handle billing
- Comply with legal obligations and regulatory requirements
- Communicate marketing and promotional information where you have given consent
- Analyze usage patterns to enhance our website and services
3. Legal Basis for Processing
We only process your personal data where we have a lawful basis to do so, including:
- Your consent
- Performance of a contract or to take steps at your request prior to entering into a contract
- Compliance with legal obligations
- Legitimate interests pursued by us, such as improving services and fraud prevention, balanced with your rights
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share personal data with:
- Trusted service providers assisting with our business operations under strict confidentiality agreements
- Legal authorities if required by law or to protect our rights or safety
- Affiliates or partners involved in service delivery, only to the extent necessary
5. International Data Transfers
Personal information collected through our site may be stored and processed within the European Economic Area (EEA). If transferred outside the EEA, appropriate safeguards will be implemented to protect your data in compliance with applicable laws.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, tax, or accounting obligations. Data no longer needed is securely deleted or anonymized.
7. Your Rights
Under GDPR, you have the following rights with respect to your personal data:
- Right of access to your data and obtaining a copy
- Right to rectification of inaccurate or incomplete data
- Right to erasure ("right to be forgotten") in certain circumstances
- Right to restrict processing under specific conditions
- Right to data portability
- Right to object to processing based on legitimate interests or direct marketing
- Right to withdraw consent at any time if processing is based on your consent
To exercise these rights, please contact us through the provided physical address. We may require verification of your identity before fulfilling requests.
8. Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze site usage, and deliver relevant content. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Despite these measures, no method of transmission over the internet is completely secure.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data being collected, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. We encourage you to review this policy periodically.
12. Contact Information
NoirBlanc Interiors27 Rue de la Paix, 3rd Floor
69002 Lyon, Auvergne-Rhône-Alpes
France
By using our online platform and services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal information as described.